Last Updated: 1/10/2024

This Privacy Policy explains how Taranaki Naturals ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or interact with TaranakiNaturals.com (the "Site") or utilize our services (collectively, the "Services").

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. The revised policy will be posted on the Site, along with the updated "Last Updated" date.

How We Collect and Use Your Personal Information

We collect personal information about you in various ways, including:

Information You Provide Directly

• Basic Contact Information: Name, address, phone number, email.
• Order Details: Billing/shipping address, payment confirmation, and order information.
• Account Data: Username, password, and security questions.
• Shopping Information: Items viewed, added to the cart, or saved in the wishlist.
• Customer Support: Any details shared in communications with us.

Information Collected Automatically

We use cookies, pixels, and similar technologies to collect information about your interaction with the Services ("Usage Data"), such as:

• Device and browser details.
• IP address and network connection.
• Behavior on the Site (e.g., pages visited, time spent).

Information From Third Parties

We may also collect information from vendors and service providers, including:

• Payment processors (e.g., credit card details for transactions).
• Marketing or advertising partners using tracking tools.

How We Use Your Personal Information

Your personal information is used to:

• Provide services, process payments, fulfill orders, and manage returns or exchanges.
• Communicate updates, transaction details, and promotional offers.
• Enhance the functionality of the Site and personalize your experience.
• Detect and prevent fraud or unauthorized activities.

Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences and improve functionality.
• Run analytics and understand user behavior.

You can manage cookie settings via your browser. Please note that disabling cookies may limit the functionality of our Services.

How We Share Your Information

We may share your personal information with:

• Service Providers: For IT, payment processing, data analytics, shipping, and customer support.
• Business Partners: For marketing and personalized advertising.
• Legal Obligations: To comply with applicable laws or respond to legal requests.
• Corporate Transactions: In case of mergers or acquisitions.

User-Generated Content

If you post content, such as product reviews, it may be visible to other users. You are solely responsible for the information you share publicly.

Links to Third-Party Sites

Our Site may link to external websites. We are not responsible for their privacy practices or the accuracy of their content. Please review their policies before sharing information.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age. If you believe a child has provided us with their information, please contact us for removal.

Security and Data Retention

While we take measures to protect your information, no system is completely secure. We retain your data only as long as necessary to fulfill the purposes outlined or as required by law.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request details about the personal information we hold.
• Correction: Update or rectify inaccurate data.
• Deletion: Request deletion of your personal information.
• Opt-Out: Restrict data processing for advertising or sale purposes.
• Consent Withdrawal: Revoke previously granted consent.

To exercise your rights, please contact us at support@taranakinaturals.com.

Contact Information

For questions or concerns regarding this Privacy Policy, contact us at:
Email: support@taranakinaturals.com