We offer a 30-day return policy, giving you 30 days from the date you receive your item to initiate a return.
To begin the return process, please reach out to us at support@taranakinaturals.com.
Kindly inspect your order upon delivery and contact us right away if your item is defective, damaged, or incorrect. This allows us to assess the problem and resolve it promptly.
The quickest way to receive your desired item is to return the original product. Once your return is accepted, you can make a separate purchase for the new item.
For orders shipped to the European Union, you are entitled to cancel or return your order within 14 days without providing a reason. Items must be returned in their original condition—unworn, unused, with tags, and in the original packaging. Please also include the receipt or proof of purchase.
Once your return is approved, you’ll receive an automatic refund to your original payment method within 2 business days. Keep in mind that it may take some time for your bank or credit card provider to process and post the refund.
If more than 15 business days have passed since your return was approved, please contact us at support@taranakinaturals.com.