At Taranaki Naturals, we stand behind the quality of our products and want you to be completely satisfied with your purchase. We offer a comprehensive 30-day return policy to ensure your peace of mind.
We provide a full 30-day money back guarantee on all purchases. The 30-day period begins from the moment your package is delivered to your address.
Full Refunds If you are not completely satisfied with your purchase for any reason, you may request a full refund within 30 days of delivery.
Exchanges If your product arrives damaged or if you would prefer a different item, we are happy to send you an exchange at no additional cost.
To initiate a return or exchange, please contact us using one of the following methods:
When contacting us, please include your order number and a brief description of the reason for your return.
Once we receive your return request, our customer service team will guide you through the next steps and provide you with any necessary return instructions. We are committed to making the return process as simple and convenient as possible.
While we are committed to customer satisfaction, we reserve the right to refuse service or bar customers from our shop who engage in frequent returns or exchanges that indicate policy abuse. This measure helps us maintain fair pricing and quality service for all our valued customers.
If you have any questions about our return policy or need assistance with a return, please don't hesitate to reach out to our friendly customer service team through our chat function or at support@taranakinaturals.com.
Thank you for choosing Taranaki Naturals. Your satisfaction is our priority.
